Privacy Policy
Lyveo Foods respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use and safeguard information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information:
• Name
• Email address
• Phone number
• Shipping address
• Payment information (processed securely through third-party payment gateways)
• Browser type
• IP address
• Browsing behaviour
2. How We Use Information
Information collected may be used to:
• process and deliver orders
• communicate with customers
• improve our services
• send order updates or promotional communication (where consent is provided)
• Enhance user experience
3. Data Protection
We take reasonable security measures to protect customer information.
While we strive to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted third-party service providers such as payment gateways, logistics partners, or IT service providers strictly for order fulfilment and operational purposes.
5. Cookies
Our website may use cookies and analytics tools to enhance user experience and understand website usage.
Users can disable cookies through browser settings if preferred.
6. User Rights
Under applicable data protection laws, users may:
• request access to their personal data
• request correction or deletion of personal data
• withdraw consent for communication
Requests can be made by contacting:
customercare@goldenrayventures.com
7. Grievance Officer
For privacy-related concerns, please contact:
Grievance Officer
Golden ray Ventures Pvt Ltd (Brand Lyveo)
Email: customercare@goldenrayventures.com
8. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page, and continued use of the website signifies acceptance of the revised policy.
